Sales & Customer Support
Connect Zoho Desk to Sortment
Connect Zoho Desk to Sortment so its AI agents can use tickets and conversations to trigger, personalize or pause lifecycle messages. You approve every change.
- Actions
- 33
- Triggers
- —
- Authentication
- OAuth2
- Category
- Sales & Customer Support
What Sortment's agents can do in Zoho Desk
33 actions.
- Create Contact
- Create Ticket
- Update Account
- Update Ticket
- Search
- Update Many Tasks
- Download Ticket Attachment
- Get Contact
- Get Contacts By IDs
- Get Ticket
- Get Ticket Latest Thread
- Get Ticket Resolution
- Get Ticket Thread
- List Agents
- List Contact Accounts
- List Contacts
- List Departments
- List Organizations
- List Roles
- List Roles By IDs
- List Teams in Department
- List Ticket Conversations
- List Ticket History
- List Tickets
- List Ticket Threads
- List Views
- Upload Ticket Attachment
- Get Agent
- Get Agents Count
- Get Department
- Get Department Logo
- Get Departments Count
- Upload Department Logo
How it works
- 1
Connect
Connect it in Settings › Connectors. Most tools take one click to authorise.
- 2
Put agents to work
Strategy, Content and Analyst AI can read from it and act in it as part of your lifecycle programs.
- 3
Approve and measure
You review every change before it goes live, and Sortment measures the lift.
Related integrations
All integrations
See Sortment work with Zoho Desk.
Book a 30-minute call. We'll walk you through Sortment with your goals, your data and your stack in mind.
No migration · Works alongside your existing stack