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Platform

Complete campaign setup from a single brief

Ask for a campaign. Sortment builds the audience, content, timing, experiment, and goal tracking in one setup.

Trusted by lifecycle teams at

Campaign builder

From campaign idea to ready-to-send setup

Describe the campaign. Sortment assembles audience, content, experiment, timing, and goal in one setup.

Describe the campaign

Ask for the campaign in plain language. Include the audience signal, channel, goal, any offer, and timing or suppression constraints.

Review audience, content, and timing

Sortment creates a full campaign setup: audience with estimated reach, subject line variants, send timing, experiment split, QA checks, and a conversion goal.

Send or sync

Send through Sortment, sync audience and content to your existing ESP, or trigger a webhook. All options from the same setup screen.

“Before Sortment, one campaign took most of a week. With Content AI, we brief it, get copy, variants, and QA in hours, then push. We went from eight campaigns a month to over thirty.”

— Divyeshwari Singh, PMM, Shopflo

Read full case study

Campaign Capabilities

Everything a campaign needs, built in one ask

From audience targeting to A/B tests, suppression rules, and send controls, all created from a single campaign brief by Sortment's agents.

Strategy AI

Content AI

Suppression, frequency, and overlap checked per send

Every campaign checks unsubscribes, recent sends, journey overlaps, and frequency caps before anything goes out.

Target by account, not just individual contacts

All contacts at the same account get the same variant, no account is split across groups in an experiment.

A/B tests built in, not bolted on

Set variants in the brief, Sortment splits, picks the winner, and promotes it automatically.

Audience, content, timing, and goal, one ask

Audience, content, timing, QA, and goal assembled in one setup from a brief.

One-time, recurring, or event-triggered sends

Send once, on a recurring schedule, or triggered by an event or audience entry.

One-time

Recurring

Triggered

On entry

From manual campaign building to lifecycle velocity

Sortment helped Shopflo's team test, launch, and iterate on retention and upsell campaigns, without production delays or additional hires.

22% Reduction in customer churn

18% Growth in NRR

1 day to first campaign

The business case

Why lifecycle teams use Campaigns

The campaigns that move metrics are timely, well-targeted, and actually sent, not sitting in a backlog waiting on setup time.

Launch faster around moments

Build campaigns around product launches, promotional windows, and behavior-triggered moments without the usual setup overhead.

The window matters more than the polish.

Feature launches

Promotional sends

Behavior-triggered nudges

Test offers and messages

Run structured experiments on subject lines, offers, and content variants without building separate campaign setups for each test.

Test more. Guess less.

Subject line A/B tests

Discount vs. no-discount variants

Holdout groups

Keep sends controlled

Build suppression rules, frequency caps, and approval steps directly into campaign setup so nothing goes out without review.

Better targeting includes knowing when not to send.

Recent-send suppression

Frequency and fatigue rules

Approval before send

Start where you are. Go as far as you want.

How teams use Sortment

Add Sortment to Braze, Iterable, or any other ESP without migrating, or use it to replace your CEP entirely.

With your existing stack

Full CEP replacement

Keep your CEP, add Sortment where it helps.

Your warehouse. Your ESP. Sortment sits in between.

Sortment connects to your warehouse and works with your existing ESP, so you can build real-time audiences, AI-created traits, and segments without data team support.

Replace scattered tools with one AI-native CEP.

One platform. Every channel. No handoffs.

Sortment replaces your CEP entirely. Journeys, campaigns, segments, content, analytics, and AI agents all run in one platform.

No more coordinating across Asana, Jira, or Slack. No shared resources, no data team tickets, no waiting. Everything your lifecycle team needs to execute, in one place.

Find the growth signals your team is missing.

Book a 30-minute call. See how Sortment turns opportunities into revenue.

Book a call

FAQs

How does Sortment set up a campaign from a single brief?
You describe the campaign goal, target audience, and channels. Sortment builds the full setup — audience logic, send and suppression lists, content, timing, experiment hypothesis, and goal tracking — ready for you to review and publish.
Can I run A/B tests inside a campaign?
Yes. Sortment generates experiment hypotheses, creates variants, and sets up statistical tracking automatically. You can test subject lines, content, timing, discounts, or any other variable across your audience.
What channels can I send campaigns through?
Sortment supports email, push notifications, SMS, WhatsApp, and webhooks. You can use a single channel or combine multiple channels in one campaign, with delivery optimized per user.
Does Sortment handle audience targeting and suppression for campaigns?
Yes. Each campaign includes send lists and suppression lists built from your live audience segments. Sortment recommends the right targeting based on your goal and automatically excludes users who shouldn't receive the campaign.
How do I track whether a campaign is working?
Every campaign can have a defined goal metric. Sortment tracks delivery, engagement, and conversion in real time. Its Analyst AI surfaces what's working, flags underperformance, and recommends next steps.

See what Sortment can do for your goals.

Book a 30-minute call. We'll walk you through Sortment with your goals, your data and your stack in mind.

No migration · Works alongside your existing stack