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Creates dynamic templates in minutes.

Content AI turns your brief and brand rules into ready-to-review templates with copy, image slots, subject lines, and personalization logic.

Trusted by lifecycle teams at

SoundverseTopdogNxtWaveBryteBridge GroupKoparo
When lifecycle teams use it

What Content AI is built for

Content AI helps lifecycle teams move from campaign brief to copy, templates, variants, and QA in one workflow.

New campaign templates in minutes

With one prompt, Content AI generates the outline, writes copy, images, and code, and runs QA, in a single session.

One brief, all your audience variants

Different imagery per audience, different languages and member-tier variants, all generated from the same brief.

Iterate without starting over

Tell Content AI what to change. It edits the specific section, not the whole template.

“Sortment is basically a system that is watching over your users so you don't have to. It identifies patterns, comes up with next steps, and even writes the content to reach those users.”

— Jatin, Co-founder, Topdog

Read full case study

From signal to action

What Content AI does

Content AI learns your templates and rules, then turns each campaign brief into copy, images, Handlebars code, QA-checked, and ready-to-send templates.

Campaigns

Journeys

Templates

Learns your brand, from existing templates

Feed it 15–20 past email templates. It extracts tone, typography, CTA format, and image direction, then builds a brand knowledge base that applies to every output after.

Copy, images, and Handlebars code, written together

Writes the email body, generates images to spec (with audience-specific creative variants), and codes the Handlebars logic for personalization. Subject lines and preview text included. One generation step.

One single brief for every channel.

Give Content AI a brief once. It adapts the output for all channels, each formatted to that channel's requirements.

QA completed before you see the draft

A separate QA agent checks every output for broken links, missing UTMs, brand issues, and location-specific errors.

Pushes templates directly to your ESP

Works with all leading ESPs. You can import existing templates from HTML or Figma so nothing needs to be rebuilt from scratch.

BrazeIterableCleverTapSalesforceCustomer.io

From manual campaign building to lifecycle velocity

Content AI helped Shopflo's team test, launch, and iterate on retention and upsell campaigns, without production delays or additional hires.

22% Reduction in customer churn

18% Growth in NRR

1 day to first campaign

Setup and use

How Content AI works

Set up Content AI once with your brand voice, templates, examples, and campaign rules. After that, every new campaign starts with a simple brief.

1 Brand onboarding

Import 15–20 of your existing templates. Content AI extracts your tone, CTA style, and brand rules, then applies them to every output after. Done once.

2 Brief and generate

Describe the campaign in plain language. Content AI generates an outline you can edit, then produces copy, images, Handlebars code, and subject line variants.

3 QA, approve, and push

A QA agent checks links, UTMs, brand compliance, and grammar before anything reaches you. When everything passes, push directly to your ESP.

The business case

Why lifecycle teams use Content AI

The strongest use cases start with one specific lifecycle lever, a drop to catch, a conversion window to hit, or a data queue to remove.

Campaign Velocity

Ship more campaigns without adding headcount or waiting on every template change.

Clear the backlog faster.

More templates shipped per month

Less time per campaign

Automation backlog cleared

Personalization at scale

Create audience variants from one brief across images, language, Handlebars, and channels.

Scale without duplicating work.

Gender and language variants

Handlebars personalization

Multi-channel adaptation

QA confidence

Check links, UTMs, brand rules, and location-specific constraints before review.

Catch errors before launch.

Link validation

UTM coverage

Location-specific rules

Start where you are. Go as far as you want.

How teams use Sortment

Add Sortment to Braze, Iterable, or any other ESP without migrating, or use it to replace your CEP entirely.

With your existing stack

Full CEP replacement

Keep your CEP, add Sortment where it helps.

Your warehouse. Your ESP. Sortment sits in between.

Content AI learns your brand, turns briefs into copy, images, Handlebars code, and QA-checked templates your team can send through your existing ESP.

Replace scattered tools with one AI-native CEP.

One platform. Every channel. No handoffs.

Sortment replaces your CEP entirely. Journeys, campaigns, segments, content, analytics, and AI agents all run in one platform.

No more coordinating across Asana, Jira, or Slack. No shared resources, no data team tickets, no waiting. Everything your lifecycle team needs to execute, in one place.

FAQs

What does Content AI generate?
Content AI creates complete campaign templates — layout, copy, subject lines, preview text, image slots, and personalization logic — from a brief describing your campaign goal, audience, and brand tone.
Can I control the brand voice and tone?
Yes. Content AI follows your brand guidelines, tone rules, and style preferences. You define the guardrails once, and every piece of content it generates stays consistent with your brand.
Does Content AI handle QA and review?
Yes. Content AI checks for broken links, missing personalization fallbacks, rendering issues across email clients, and alignment with your brand rules — flagging problems before anything is sent.
Can I edit what Content AI generates?
Yes. Everything Content AI produces is fully editable. Modify copy, swap images, adjust layout, or change personalization — it gives you a strong starting point, not a locked output.
Does Content AI work across all channels?
Yes. Content AI generates content for email, push notifications, SMS, and WhatsApp — adapting format, length, and structure to each channel's requirements automatically.

Turn campaign briefs into ready-to-review templates.

Book a 30-minute call. See how Content AI learns your brand, creates variants, checks QA, and hands over templates your team can use.

No migration · Works alongside your existing stack