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Platform

Build audiences by asking for them

Sortment turns your customer, product, campaign, and warehouse data into live audiences with logic, counts, traits, and activation paths ready to review.

Trusted by lifecycle teams at

How it works

From plain-language ask to live audience

Describe who you want to reach. Sortment's agents build the logic, checks the data, and keeps the audience ready for campaigns, journeys, or your existing stack.

Strategy AI

Content AI

Describe the audience

Ask for the users you want to reach in plain language. Include behavior, lifecycle stage, timing, intent, or exclusions.

Review the logic

Sortment creates editable audience rules, shows estimated reach, explains the data used, and flags suppressions or overlaps before activation.

Activate anywhere

Use the audience in Sortment campaigns and journeys, or sync it to your existing ESP, report, experiment, or webhook destination.

“I feel like I'm able to, in 20% of my time, execute on what normally a team of three to five full-time lifecycle marketers would do — without needing engineering, data, or shared resources.”

— Drew Price, VP, Growth Marketing, BryteBridge Group

Read full case study

Warehouse-native audiences

Built from all your customer data

Sortment can use product behavior, purchase history, subscription status, campaign events, computed traits, custom business logic and all your data, directly from your warehouse.

Supports

What one marketer built in a year

BryteBridge scaled a new brand from 2 states to 20 with one lifecycle marketer, no data engineering team, and Sortment.

10x Revenue, year-over-year

2,000+ Campaigns shipped in 12 months

1 Marketer. No engineers.

The business case

Why lifecycle teams use Audiences

The strongest audiences start with one specific lifecycle lever: an activation gap, a conversion window, or a suppression rule your team keeps rebuilding.

Find the users ready to act

Build audiences around intent signals, product behavior, and lifecycle stage before the window closes.

The right users, not just the biggest list.

Signup, no first value

High intent, no conversion

Repeat purchase window

Catch drop-off before it compounds

Create audiences for users showing lower usage, weaker engagement, or early churn signals.

Act while the user is still reachable.

Early churn risk

Renewal risk

Dormant high-value users

Control who should not receive

Build suppression and exclusion audiences so campaigns do not overlap, annoy users, or break rules.

Better targeting includes knowing who to leave out.

Recent-send suppression

Preference-based exclusions

Journey and campaign overlap

Start where you are. Go as far as you want.

How teams use Sortment

Add Sortment to Braze, Iterable, or any other ESP without migrating, or use it to replace your CEP entirely.

With your existing stack

Full CEP replacement

Keep your CEP, add Sortment where it helps.

Your warehouse. Your ESP. Sortment sits in between.

Sortment connects to your warehouse and works with your existing ESP, so you can build real-time audiences, AI-created traits, and segments without data team support.

Replace scattered tools with one AI-native CEP.

One platform. Every channel. No handoffs.

Sortment replaces your CEP entirely. Journeys, campaigns, segments, content, analytics, and AI agents all run in one platform.

No more coordinating across Asana, Jira, or Slack. No shared resources, no data team tickets, no waiting. Everything your lifecycle team needs to execute, in one place.

Find the growth signals your team is missing.

Book a 30-minute call. See how Sortment turns opportunities into revenue.

Book a call

FAQs

How does Sortment build audiences differently from traditional segment builders?
Along with dragging filters and writing rules for building audience, you describe the audience you need in plain language. Sortment's AI translates your request into precise logic across all your data sources, shows you the count, traits, and qualification criteria, and keeps the audience updated in real time.
What data sources can Sortment use to build audiences?
Sortment connects to your data warehouse (Snowflake, BigQuery, Redshift, Databricks, and more), data sources, CRM, product analytics, and campaign tools. It combines behavioral, transactional, and profile data so you can build audiences across every signal, not just what lives in your engagement platform.
Do audiences update automatically, or do I need to rebuild them?
Audiences are live. Once created, they sync continuously with your underlying data so users enter and exit segments as their behavior changes. No manual refreshes, no stale lists.
Can I use natural language to create complex audience logic?
Yes. You can ask for audiences with nested conditions, exclusions, time windows, and cross-entity joins, just like you'd describe them to an analyst. Sortment handles the complexity and shows you the resulting logic for review before activation.
How do I activate audiences once they're built?
Audiences can be pushed directly into campaigns, journeys, or synced to ad or other platforms and downstream tools. You can also use them as entry triggers for multi-step journeys or as filters inside existing campaigns, all without engineering support.

See what Sortment can do for your goals.

Book a 30-minute call. We'll walk you through Sortment with your goals, your data and your stack in mind.

No migration · Works alongside your existing stack