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Templates that go from prompt to campaign-ready asset

Describe the campaign, and Sortment turns it into a reusable template with copy, structure, personalization, and QA handled.

Trusted by lifecycle teams at

Template builder

From campaign brief to reusable template

Describe the campaign goal. Sortment's agents build the structure, copy, personalization, and QA checks before the template is saved anywhere.

Content AI

Describe the brief

Describe the campaign type, audience, tone, and any required blocks — offer details, personalization needs, or channel requirements.

Review the template

Sortment creates a structured template with layout blocks, copy, image slots, personalization variables, and a QA checklist. Every element is editable before saving.

Use it across campaigns and journeys

Save to your template library. Use it in one-time campaigns, automated journeys, or A/B tests — and update once when content changes.

“Before Sortment, one campaign took most of a week. With Content AI, we brief it, get copy, variants, and QA in hours, then push. We went from eight campaigns a month to over thirty.”

— Divyeshwari Singh, PMM, Shopflo

Read full case study

Template system

Every template is a complete campaign asset, not just copy.

From brief to library-ready template — with layout blocks, personalization, variants, and QA built in from the first ask.

From manual campaign building to lifecycle velocity

Sortment helped Shopflo's team test, launch, and iterate on retention and upsell campaigns, without production delays or additional hires.

22% Reduction in customer churn

18% Growth in NRR

1 day to first campaign

The business case

Why lifecycle teams use Templates & Content

Templates are brand assets that work consistently, with personalization and QA built in.

Stop starting from blank pages

Create structured templates for your most common campaign types so the team starts from something real, not an empty editor.

A good template is faster than a good writer.

Campaign brief → full template

Lifecycle nudges

Feature and launch emails

Build reusable lifecycle assets

Create a library of templates for your core lifecycle motions — onboarding, winback, upgrade — and reuse them across campaigns and journeys.

Reuse scales. Rebuilding does not.

Onboarding sequences

Winback templates

Upgrade and upsell emails

Reduce mistakes before review

Sortment checks links, UTMs, personalization fallbacks, and mobile rendering before a template is saved or used anywhere.

Catch errors before the campaign, not after.

Broken link detection

Missing UTM flags

Personalization variable checks

Start where you are. Go as far as you want.

How teams use Sortment

Add Sortment to Braze, Iterable, or any other ESP without migrating, or use it to replace your CEP entirely.

With your existing stack

Full CEP replacement

Keep your CEP, add Sortment where it helps.

Your warehouse. Your ESP. Sortment sits in between.

Sortment connects to your warehouse and works with your existing ESP, so you can build real-time audiences, AI-created traits, and segments without data team support.

Replace scattered tools with one AI-native CEP.

One platform. Every channel. No handoffs.

Sortment replaces your CEP entirely. Journeys, campaigns, segments, content, analytics, and AI agents all run in one platform.

No more coordinating across Asana, Jira, or Slack. No shared resources, no data team tickets, no waiting. Everything your lifecycle team needs to execute, in one place.

Find the growth signals your team is missing.

Book a 30-minute call. See how Sortment turns opportunities into revenue.

Book a call

FAQs

How does Sortment create templates from a prompt?
You describe the campaign type, goal, and tone. Sortment generates a complete template with layout, copy, image slots, subject lines, personalization tokens, and preview text — ready to review, edit, and reuse across campaigns.
Can I customize templates after Sortment generates them?
Yes. Every template is fully editable. You can modify copy, swap images, adjust layout, change personalization logic, and update design properties. Templates work like any other design asset — Sortment just gets you to a strong starting point faster.
Do templates include personalization and dynamic content?
Yes. Templates come with personalization tokens, conditional content blocks, and dynamic fields built in. Sortment uses your customer data schema to insert the right variables so each recipient sees content relevant to them.
How does QA work for templates?
Sortment automatically checks templates for broken links, missing personalization fallbacks, rendering issues across email clients, and content consistency with your brand guidelines — before you send anything.
Can I reuse templates across multiple campaigns and channels?
Yes. Templates are designed to be reusable. Once created, they can be applied to any campaign or journey across email, push, SMS, and WhatsApp — keeping your messaging consistent while saving setup time.

See what Sortment can do for your goals.

Book a 30-minute call. We'll walk you through Sortment with your goals, your data and your stack in mind.

No migration · Works alongside your existing stack