Sales & Customer Support
Connect Gorgias to Sortment
Connect Gorgias to Sortment so its AI agents can use tickets and conversations to trigger, personalize or pause lifecycle messages. You approve every change.
- Actions
- 44
- Triggers
- —
- Authentication
- API Key, OAuth2
- Category
- Sales & Customer Support
What Sortment's agents can do in Gorgias
44 actions. The ones lifecycle programs use most are shown first.
- Add Ticket Tags
- Create Account Setting
- Create Customer
- Create Ticket
- Send Ticket Message
- Update Account Setting
- Update Customer
- Update Ticket
- Create Macro
- Create Rule
- Create Team
- Create View
- Update Team
- Get Account
- Get Customer
- Get Event
- Get Ticket
- Get Ticket Message
- List Account Settings
- List Customer Field Values
- List Customers
- List Events
- List Integrations
- List Messages
- List Rules
- List Tags
- List Teams
- List Ticket Field Values
- List Tickets
- List Ticket Tags
- List Users
- List View Items
- List Views
- Set Customer Data
- Set Ticket Tags
- Get Team
Show all 44 actionsShow fewer actions
- Merge Customers
- Delete Customer
- Delete Customer Field Value
- Delete Customers
- Delete Ticket
- Delete Ticket Field Value
- Remove Ticket Tags
- Delete Team
How it works
- 1
Connect
Connect it in Settings › Connectors. Most tools take one click to authorise.
- 2
Put agents to work
Strategy, Content and Analyst AI can read from it and act in it as part of your lifecycle programs.
- 3
Approve and measure
You review every change before it goes live, and Sortment measures the lift.
Related integrations
All integrations
See Sortment work with Gorgias.
Book a 30-minute call. We'll walk you through Sortment with your goals, your data and your stack in mind.
No migration · Works alongside your existing stack