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Sales & Customer Support

Connect Bolna to Sortment

Connect Bolna to Sortment so its AI agents can use tickets and conversations to trigger, personalize or pause lifecycle messages. You approve every change.

Actions
97
Triggers
—
Authentication
API Key
Category
Sales & Customer Support

What Sortment's agents can do in Bolna

97 actions. The ones lifecycle programs use most are shown first.

  • Create sub-account
  • Create workflow campaign
  • Start workflow campaign
  • Update sub-account
  • Add custom LLM model
  • Add Provider to Bolna
  • Add number to SIP trunk
  • Create Bolna Voice AI Agent (v2)
  • Create Bolna Batch
  • Create disposition
  • Create extraction category
  • Create Bolna Knowledgebase
  • Create SIP trunk
  • Create workflow
  • Import Bolna Agent
  • Publish workflow
  • Run workflow
  • Schedule Batch by ID
  • Search available phone numbers
  • Update Bolna Voice AI Agent (v2)
  • Update disposition
  • Update extraction category
  • Update SIP trunk
  • Update workflow settings
  • Get all sub-accounts usage
  • Get sub-account usage
  • Get User Information
  • Get workflow campaign
  • Get workflow campaign entries template
  • Get workflow campaign report
  • List custom LLM models
  • List dispositions
  • List extraction categories
  • List Knowledgebases
  • List all phone numbers
  • List all providers
Show all 97 actions
  • List SIP trunks
  • List sub-accounts
  • List numbers on SIP trunk
  • List TTS providers and models
  • List violations
  • List available voices
  • List workflow campaign entries
  • List workflow campaign executions
  • List workflow campaigns
  • List workflow node types
  • List workflows
  • Retrieve batch execution list
  • Upload workflow campaign entries
  • Bulk create dispositions
  • Copy Bolna Agent
  • Fetch all batches by agent id
  • Get all agents
  • Get disposition
  • Get execution by id
  • Get execution raw logs
  • Get knowledgebase by ID
  • Get SIP trunk
  • Get workflow
  • Get workflow draft
  • Get workflow execution
  • Get workflow version
  • Retrieve agent by id
  • Retrieve agent execution status
  • Retrieve Batch Details by ID
  • Validate workflow
  • Abort workflow campaign
  • Pause workflow campaign
  • Resume workflow campaign
  • Buy phone number
  • Make an outbound phone call from agent
  • Patch Bolna Voice AI agent (v2)
  • Rename workflow
  • Resend workflow execution webhook
  • Save workflow draft
  • Setup inbound call for agent
  • Stop Agent Calls
  • Stop batch by id
  • Stop queued or scheduled call
  • Submit violation
  • Test dispositions against a transcript
  • Test workflow webhook
  • Delete sub-account
  • Delete workflow campaign
  • Remove Provider from Bolna Account
  • Cancel workflow execution
  • Delete agent by id
  • Delete batch by id
  • Delete custom LLM model
  • Delete disposition
  • Delete extraction category
  • Delete Knowledgebase
  • Delete phone number
  • Delete SIP trunk
  • Delete workflow
  • Remove number from SIP trunk
  • Unlink inbound agent

How it works

  1. 1

    Connect

    Connect it in Settings › Connectors. Most tools take one click to authorise.

  2. 2

    Put agents to work

    Strategy, Content and Analyst AI can read from it and act in it as part of your lifecycle programs.

  3. 3

    Approve and measure

    You review every change before it goes live, and Sortment measures the lift.

See Sortment work with Bolna.

Book a 30-minute call. We'll walk you through Sortment with your goals, your data and your stack in mind.

No migration · Works alongside your existing stack