# Sortment Website Content > Generated at 2026-06-09 ## Home - [Sortment](https://sortment.com/) : Sortment is an AI-first Customer Engagement Platform (CEP) that understands your business and owns lifecycle programs that drive growth outcomes. It connects directly to a company's data, designs lifecycle strategy, creates campaigns, and continuously optimizes monetization, activation, and retention outcomes. ## AI Agents - [Strategy AI](https://sortment.com/strategy-ai) : Strategy AI scans customer data for drop-offs, retention gaps, and conversion opportunities. It explains each finding, waits for approval, then executes — finding the moments your lifecycle team should act on next. - [Content AI](https://sortment.com/content-ai) : Content AI turns your brief and brand rules into ready-to-review templates with copy, image slots, subject lines, and personalization logic. Creates dynamic templates in minutes. - [Analyst AI](https://sortment.com/analyst-ai) : Analyst AI monitors campaigns and journeys continuously, builds dashboards on demand, and explains what's driving every metric change. Answers all questions about your lifecycle performance. ## Capabilities - [Audiences](https://sortment.com/capabilities/audiences) : Build audiences by asking for them. Sortment turns your customer, product, campaign, and warehouse data into live audiences with logic, counts, traits, and activation paths ready to review. - [Journeys](https://sortment.com/capabilities/journeys) : Build lifecycle journeys from a simple brief. Sortment creates the journey structure, message steps, timing, branches, and measurement plan based on your goal, audience, trigger, and channels. - [Campaigns](https://sortment.com/capabilities/campaigns) : Complete campaign setup from a single brief. Create lifecycle campaigns from audience logic, content, and performance goals. Sortment helps build, QA, and send them through your existing stack. - [Templates](https://sortment.com/capabilities/templates) : Templates that go from prompt to campaign-ready asset. Create reusable campaign templates with layout, copy, image slots, personalization, and QA built in. ## Channels - [Email](https://sortment.com/channels/email) : Personalized emails for every recipient, built in minutes. Create, personalize, QA, and send lifecycle emails from one place using customer data, reusable templates, and built-in performance tracking. - [SMS](https://sortment.com/channels/sms) : SMS that converts, with compliance built in. Create, personalize, QA, and send lifecycle SMS campaigns using customer data, reusable templates, and built-in tracking. - [Push Notifications](https://sortment.com/channels/push-notifications) : Push notifications that reach the users who opted in, and no one else. Create, personalize, QA, and send lifecycle push notifications using customer data and built-in tracking. - [Webhooks](https://sortment.com/channels/webhooks) : Trigger any external system at any point in your lifecycle workflow. Send customer events, payloads, and campaign data to CRMs, internal tools, and downstream systems. - [WhatsApp](https://sortment.com/channels/whatsapp) : Run compliant WhatsApp messaging at lifecycle scale. Create, personalize, QA, and send lifecycle WhatsApp campaigns using customer data, reusable templates, and built-in tracking. ## Data Warehouse Integrations - [Snowflake](https://sortment.com/integrations/data-warehouses/snowflake) : Connect Sortment to Snowflake to build audiences, personalize campaigns, and activate lifecycle programs using your warehouse data. - [BigQuery](https://sortment.com/integrations/data-warehouses/bigquery) : Connect Sortment to Google BigQuery to build audiences, personalize campaigns, and activate lifecycle programs using your warehouse data. - [Redshift](https://sortment.com/integrations/data-warehouses/redshift) : Connect Sortment to Amazon Redshift to build audiences, personalize campaigns, and activate lifecycle programs using your warehouse data. - [Databricks](https://sortment.com/integrations/data-warehouses/databricks) : Connect Sortment to Databricks to build audiences, personalize campaigns, and activate lifecycle programs using your warehouse data. - [PostgreSQL](https://sortment.com/integrations/data-warehouses/postgresql) : Connect Sortment to PostgreSQL to build audiences, personalize campaigns, and activate lifecycle programs using your database. - [Athena](https://sortment.com/integrations/data-warehouses/athena) : Connect Sortment to Amazon Athena to build audiences, personalize campaigns, and activate lifecycle programs using your warehouse data. ## Core Product Pages - [Pricing - Full Platform](https://sortment.com/pricing/full-platform) : Pricing and packaging information for Sortment's full AI-powered customer engagement platform. - [Pricing - Agents for Your CEP](https://sortment.com/pricing/agents-for-your-cep) : Pricing for adding Sortment's AI agents to your existing customer engagement platform. - [Customers](https://sortment.com/customers) : Customer case studies demonstrating how teams use Sortment to monetize users, activate them, reduce churn, accelerate campaign execution, and improve lifecycle performance. - [Partners](https://sortment.com/partners) : Implementation and solution partners that help companies deploy and scale Sortment effectively. - [Blog](https://sortment.com/blogs) : Discover how to use AI for omnichannel customer engagement, lifecycle marketing, and data-driven campaigns - actionable playbooks and insights from the Sortment team. - [Proof of Concept](https://sortment.com/proof-of-concept) : Explore Sortment's 30-day proof of concept. No credit card, no migration, one revenue metric moved in 30 days. ## Customer Case Studies - [Shopflo](https://sortment.com/customers/how-shopflo-reduced-churn-and-accelerated-nrr-growth-with-sortment) : How Shopflo used Sortment to reduce churn and accelerate net revenue retention. - [Brytebridge](https://sortment.com/customers/how-brytebridge-reduced-lifecycle-campaign-launch-timelines-by-90-with-sortment) : How Brytebridge reduced lifecycle campaign launch timelines by 90% using Sortment. - [Koparo](https://sortment.com/customers/how-koparo-increased-ctr-by-23-with-sortment) : How Koparo improved click-through rates by 23% through Sortment-driven lifecycle execution. - [NxtWave](https://sortment.com/customers/how-nxtwave-transformed-multi-stakeholder-communication-with-sortment) : How NxtWave streamlined multi-stakeholder communication using Sortment. - [Soundverse](https://sortment.com/customers/how-soundverse-built-and-scaled-lifecycle-marketing-without-hiring-a-retention-team) : How Soundverse scaled lifecycle marketing without hiring a dedicated retention team. ## Featured Articles - [How Do I Trust Sortment AI's Output?](https://sortment.com/blogs/how-do-i-trust-sortment-ais-output) : Explains how Sortment ensures reliability, transparency, and control in AI-generated lifecycle decisions. - [Lifecycle Marketing for Entertainment Companies](https://sortment.com/blogs/lifecycle-marketing-for-entertainment-companies) : A lifecycle marketing framework tailored for entertainment and content-driven businesses. - [Lifecycle Marketing for Real Money Gaming Companies](https://sortment.com/blogs/lifecycle-marketing-for-real-money-gaming-companies) : A practical guide to lifecycle marketing for real money gaming companies. - [Sortment AI Eliminates the Need of a CDP](https://sortment.com/blogs/sortment-ai-eliminates-the-need-of-cdp) : Why lifecycle execution can work without heavy CDP implementations. - [Your Data Isn't the Problem - Your Access to It Is](https://sortment.com/blogs/your-data-isnt-the-problem-your-access-to-it-is) : Discusses why data access and operational friction limit lifecycle performance more than data quality. ## Excluded Content - [Documentation](https://docs.sortment.com/) : Product documentation intended for existing users, not public indexing or citation. - [Application](https://app.sortment.com/) : The Sortment product interface used by customers. ## Entity Metadata - Organization: Sortment - Type: SaaS - Category: Customer Engagement Platform (CEP), Lifecycle Marketing Software - Primary Use Cases: Monetization, Activation, Retention - Website: https://sortment.com/ - LinkedIn: https://www.linkedin.com/company/sortment/ - Sitemap: https://sortment.com/sitemap.xml